NHTSA Complaint #10376543 — 2007 BMW 328XI LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10376543
Vehicle	2007 BMW 328XI
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	January 10, 2011
Date Filed	January 13, 2011
Mileage	52,660 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

THIS IS A SAFETY ISSUE THAT NHTSA HAS LEARNED OF THROUGH SEVERAL COMPLAINTS. WHY HASN'T ANYTHING BEEN DONE? MY 2007 BMW 328XI DOOR LOCK ACTUATORS HAVE FAILED AT 52,660 MILES: THE KEY FOB WILL NOT UNLOCK THE DOORS (THE DOOR HANDLES WILL LIGHT UP). I HAVE TO USE THE VALET KEY TO UNLOCK THE DOOR, BUT ONLY THE DRIVER AND REAR PASSENGER DOORS WILL UNLOCK. EACH OF THESE DOORS (DRIVER AND REAR PASSENGER) CAN ONLY BE UNLOCKED FROM THE INSIDE BY PULLING ON THE HANDLE. THE OTHER TWO DOORS CANNOT BE UNLOCKED AT ALL. THIS ISSUE IS OBVIOUSLY A SAFETY CONCERN: SUPPOSE I WERE IN AN ACCIDENT AND THE ONLY WAY OUT OF THE CAR WAS ONE OF THE TWO DOORS WHICH ARE NOT UNLOCKABLE? *TR

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