NHTSA Complaint #10376521 — 2003 AUDI A4 FUEL SYSTEM, GASOLINE

Complaint Details

ODI Number	10376521
Vehicle	2003 AUDI A4
Component	FUEL SYSTEM, GASOLINE
Date of Incident	August 20, 2010
Date Filed	January 13, 2011
Mileage	75,636 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

CAR LOSES POWER AS IT TRAVELS . HAS BEEN TO DEALER FOR ANALYSIS AND FUEL PUMP REPLACEMENT RECOMMENDED. CHECKED AND FOUND RECALL CAMPAIGN 07V375000 IS ACTIVE. DEALER REFUSES SAYING OUR CAR IS NOT ELIGIBLE EVEN THOUGH SYMPTOMS ARE IDENTICAL AND MAKE, MODEL AND YEAR ARE SAME. THEY CLAIM VIN IS NOT IN RECALL BASE. WHO DETERMINES THE ACCURACY OF THE VIN NUMBERS ELIGIBLE? WE HAVE SPENT SEVERAL HUNDREDS OF DOLLARS TO TRY AND FIX THE PROBLEM OVER THE PAST YEAR AND AFTER SEVERAL DIAGNOSIS WE ARE TOLD IT IS THE FUEL PUMP. WE JUST RECENTLY FOUND OUT ABOUT THE RECALL. *TR

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