NHTSA Complaint #10376380 — 2007 FORD FREESTYLE

MY 2007 FORD FREESTYLE WAS DELIVERED IN JANUARY, 2007. IN MARCH 2008, THE TRANSMISSION WENT AND THE DEALER HAD THE FREESTYLE UNTIL THE END OF MAY, 2008. THE DEALER TOLD ME THAT "PEOPLE" WERE FLOWN IN FROM "DETROIT." THEN, IN AUGUST, 2009, THE TRANSMISSION WENT ON THE MASS PIKE AT 65 MPH. I CALLED THE DEALER AND I WAS TOLD THAT IT WAS MY RESPONSIBILITY BECAUSE THE CAR WAS OUT OF WARRANTY, BUT THE NEW TRANSMISSION ONLY HAD 11,000 MILES ON IT. (AS AN ASIDE, NO ONE WAS AT THE DEALERSHIP THAT I HAD ANY CONTACT WITH WHEN THE TRANSMISSION WENT IN 2008.) I CALLED FORD. I WAS TOLD THAT THIS WAS NOT A "FORD PROBLEM" BECAUSE IT WAS NOT FIXED BY FORD, BUT RATHER BY THE "TRANSMISSION SHOP AROUND THE CORNER." FORD'S PROBLEM HAS BEEN SITTING IN MY DRIVEWAY SINCE THEM AND I CONTINUE TO PAY FOR FORD'S PROBLEM. *TR