NHTSA Complaint #10376300 — 2002 MAZDA PROTEGE STEERING

Complaint Details

ODI Number	10376300
Vehicle	2002 MAZDA PROTEGE
Component	STEERING
Date of Incident	December 9, 2010
Date Filed	January 11, 2011
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

2002 MAZDA POWER STEERING PUMP FAILURES. PUMP HAS BEEN REPLACED TWICE, NOW ON ITS 3RD UNIT.. CAR, A 2002 MAZDA PROTEGE5 HAS APPROX. 102,000 MILES ON IT. FIRST FAILURE WAS A COMPLETE FAILURE WITH LOSS OF STEERING WITH NO WARNING NOTICED. 2ND PUMP LEAK WAS DETERMINED BY MECHANIC CAUSING ERRATIC STEERING PROBLEMS. FIRST PUMP (ON CAR WHEN NEW) FAILED AT 87,000 MILES, 2ND OCCRRED SOME 10,000 MILES LATER. THE THIRD PUMP HAS ONLY 3K MILES AND NO WAY OF TELLING HOW LONG IT WILL LAST. MAZDA DENIES ALL RESPONSIBILITY. PUMPS HAS BEEN REPLACED 2X AND ON ITS THIRD PUMP ON THIS CAR. OLD PART NOT LIKELY AVAILABLE. MAZDA TOLD OWNER THEY HAVE HAD NO PROBLEMS (EVER?) WITH POWER STEERING PUMPS, A LIE. CHECK INTERNET FOR POWER STEERING PUMP FAILURES. CURRENTLY RECALLING 500,000 POWER STEERING PUMPS ON OTHER YEARS. BELIEVE THEY HAVE NOT ADMITTED THEIR COMPLETE PROBLEMS ON THESE UNITS TO THIS DATE. *TR

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