NHTSA Complaint #10375895 — 2010 FORD E-150

12/1/2010 EXPLANATION OF TWO LIFE THREATENING SITUATIONS SITUATION ONE: ON MAY 4, 2010, I THE CONSUMER, WAS DRIVING FROM JOHNS CREEK, GEORGIA TO CHATTANOOGA, TENN. THE TRIP WAS ON GEORGIA HWY 400 SOUTH FROM OLD MILTON PKWY TO I-285 WEST AND NORTH ON I-75. THE TIME WAS BETWEEN 3:30 PM AND 5:30PM. THE VAN WAS DIFFICULT TO CONTROL AND WAS MOVING FROM THE LEFT TO THE RIGHT SIDES OF THE TRAFFIC LANE. THE TRAFFIC WAS CONSIDERED NORMAL FOR I-75 WITH 18 WHEEL TRUCK AND PASSENGER CAR TRAFFIC. THE VAN WAS DRIVEN WITH THE FLOW OF TRAFFIC APPROXIMATELY BETWEEN 65 AND 75 MPH. IN THE DALTON, GEORGIA AREA OF I-75 THE VAN WAS APPROACHING AN OVERPASS. AT THE OVERPASS THE PAVEMENT MUST HAVE CHANGED IN LEVEL BECAUSE THE VAN JUMPED IN THE AIR AND TURNED SLIGHTLY TO THE LEFT APPROACHING THE LEFT GUARD RAIL. FORTUNATELY, THE CONSUMER DRIVER WAS ABLE TO REGAIN CONTROL BEFORE HITTING THE GUARD RAIL OR THE TRUCK ON THE RIGHT. THE VAN WAS RETURNED TO CHEROKEE FORD ON MAY 5, 2010 FOR CORRECTION OF THE DIFFICULT CONTROL PROBLEM. THE PROBLEM HAS NOT BEEN REPAIRED TO DATE. SITUATION TWO: ON OCTOBER 15, 2010 I THE CONSUMER, WAS DRIVING SOUTH ON GEORGIA HWY 400 FROM OLD MILTON PKWY TO THE ABERNATHY EXIT. THE TIME WAS BETWEEN 2:30PM TO 2:45PM. TRAFFIC WAS HEAVY WITH PASSENGER CAR TRAFFIC AND THE VAN WAS TRAVELING IN THE MIDDLE LEFT LANE OF THE FOUR LANE HIGHWAY. TRAFFIC SPEED WAS NORMAL FOR GEORGIA 400 ABOUT 65 TO 75 MPH. THE VAN WAS DIFFICULT TO CONTROL AND WAS MOVING FROM THE LEFT TO THE RIGHT SIDES OF THE TRAFFIC LANE, SIMILAR WITH SITUATION ONE. FOR NO APPARENT REASON AND WITH NO CHANGE IN THE STEERING WHEEL DIRECTION THE VAN WENT LEFT INTO THE FAR LEFT LANE. I TRIED TO RETURN TO THE MIDDLE LEFT LANE, BUT THE VAN WOULD NOT RESPOND WITH A SLIGHT TURN TO THE RIGHT. AFTER SOME DISTANCE, UNKNOWN, THE VAN DID RESPOND AND RETURNED TO THE MIDDLE LEFT LANE.