NHTSA Complaint #10375611 — 2003 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10375611
Vehicle	2003 FORD TAURUS
Component	SUSPENSION
Date of Incident	January 4, 2011
Date Filed	January 4, 2011
Mileage	116,432 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE EXITING MY DRIVEWAY THE LEFT FRONT SPRING COIL LET GO PUNCTURING THE TIRE AND RENDERING THE VEHICLE INOPERABLE. HAD TO HAVE VEHICLE TOWED TO REPAIR FACILITY FOR REPLACEMENT. FORD MOTOR COMPANY HAD A RECALL ON THIS COMPONENT ON SOME OTHER OF ITS VEHICLES, BUT I WAS INFORMED MY VEHICLE WAS NOT IN THE RECALL. IT SEEMS TO BE AN ONGOING PROBLEM. WHEN ARE THEY GOING TO ADMIT THE PROBLEM AND FIX IT, WHEN SOMEONE HAS A SERIOUS CRASH OR DIES?

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