NHTSA Complaint #10375412 — 2004 MINI COOPER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10375412
Vehicle	2004 MINI COOPER
Component	STEERING
Date of Incident	January 9, 2011
Date Filed	January 10, 2011
Mileage	43,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I OWN A 2004 MINI COOPER. I'VE HAD A COUPLE INCIDENTS WITH THE POWER STEERING SYSTEM. WHILE DRIVING THE VEHICLE, THE POWER STEERING WILL CEASE TO OPERATE. THE RESULT IS A STEERING SYSTEM THAT IS EXTREMELY DIFFICULT TO MANEUVER. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED BY BMW. I'VE READ A FEW ONLINE ARTICLES ON THIS MATTER AND NOW REALIZE THAT MY POWER STEERING PUMP IS GOING BAD. IT NEEDS TO BE REPLACED AND I PLAN TO DO SO. I WAS SURPRISED HOWEVER BY THE NUMBER OF ONLINE ARTICLES I FOUND ON THIS TOPIC. OPERATING A VEHICLE WITH A RANDOMLY FAULTY POWER STEERING SYSTEM IS EXTREMELY DANGEROUS. I CAN ONLY IMAGINE THE WORST SHOULD THE POWER STEERING FAIL ON MY MINI COOPER ON A WINDING ROAD WITH ONCOMING TRAFFIC. IT IS A COMPLETELY RANDOM FAILURE OF THE POWER STEERING SYSTEM UNDER ALL DRIVING CONDITIONS. THE PROBLEM FIRST OCCURRED A COUPLE MONTHS AGO AND WENT AWAY. RECENTLY IT HAPPENED MULTIPLE TIMES ON THE SAME DAY. SO FAR MY SOLUTION HAS BEEN TO TURN THE CAR OFF AND RESTART IT. BASED ON INTERNET RESEARCH I KNOW NOW THAT I NEED TO REPLACE THE POWER STEERING PUMP. *TR

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