NHTSA Complaint #10375190 — 2004 ACURA MDX

THE BEST WAY TO DESCRIBE THE INCIDENT IS THAT OUR VEHICLE JUST STARTED TO LOSE POWER AS WE WERE TRAVELING ON THE HIGHWAY. THEN, IT JUST FROZE. THE CAR WOULD NOT MOVE. THEN, IT SEEMED TO BE ALRIGHT BUT IT WOULD FREEZE UP AGAIN. IT WAS VERY FRIGHTENING BECAUSE THERE WERE CARS ON THE HIGHWAY GOING 60-65 MPH. WE WERE ABLE TO MAKE IT HOME AND HAD THE CAR TOWED TO A LOCAL REPAIR SHOP AND THEN TO ACURA GARAGE A DAY LATER. WE WERE GIVEN NO WARNING OF A PROBLEM. THERE WAS NO LIGHT TO INDICATE A PROBLEM. WE WERE TOLD THAT THE TRANSMISSION AND TORQUE CONVERTER NEEDED REPLACED. WE LEARNED THAT THIS IS AN ONGOING PROBLEM WITH THE ACURA MDX. WE FILED A CLAIM WITH ACURA. WE HAD A SERVICE BULLETIN. APPARENTLY, HONDA/ACURA KNOWS OF THIS PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT. WE BOUGHT OUR 2004 MDX NEW. WE HAD ALL NECESSARY MAINTENANCE DONE ON THE VEHICLE. ACURA WANTED OUR DOCUMENTATION WHICH WE PROVIDED. THEY OFFERED TO PAY HALF OF THE REPAIRS. OUR EXPENSE WAS $2000. I FEEL THAT A RECALL IS IN ORDER. AGAIN, HONDA/ACURA KNOWS ABOUT THIS PROBLEM WITH NOT JUST THE ACURA BUT THE PILOT AND THE ODYSSEY, AS WELL. OUR CAR HAD 79,000 MILES ON IT WHEN THIS OCCURRED. *TR