NHTSA Complaint #10374993 — 2001 ISUZU RODEO SPORT

I OWN A 2001 ISUZU RODEO SPORT WITH ABOUT 144,000 MILES ON IT WHICH I PURCHASED NEW IN JULY 2001. THE REAR SECTION OF THE FRAME IS RUSTED THROUGH ON BOTH SIDES IN SOME AREAS AND THE LOWER LINK SUPPORTS ARE ALSO RUSTING OFF. I CALLED ISUZU MOTORS AMERICA OWNERS RELATION DEPARTMENT (800) 255-6727 AND SPOKE TO KAREN WHO INDICATED THAT SHE IS THEIR 'NATIONAL OPERATIONS MANAGER' IN ANAHEIM CA. (KAREN WOULD NOT PROVIDE HER LAST NAME, STATING THAT SHE IS THE ONLY KAREN EMPLOYED BY ISUZU(?), NOR WOULD SHE ALLOW ME TO SPEAK TO ANYONE ELSE WHEN I ASKED). KAREN INFORMED ME THAT ISUZU ALONG WITH THE NHTSA HAVE DECIDED THAT THEIR RECALL CAMPAIGN # 10V436000 DOES NOT INCLUDE RODEO SPORTS, EVEN THOUGH THE SPORT IS LISTED ON THE ODI REPORT. (NHTSA ACTION NUMBER PE09030). SHE STATED THAT THE FRAMES ARE DIFFERENT ON THE RODEO SPORT VS. THE REGULAR RODEO (I ALSO OWN A 2003 RODEO LS). WHEN I ASKED HER WHAT THE DIFFERENCE WAS, SHE COULD NOT TELL ME. WHEN I ASKED HER WHAT THE DIFFERENCE IN MATERIALS USED WAS, SHE COULD NOT TELL ME. SHE PRETTY MUCH WAS NOT CARING OF MY COMPLAINT AND DID NOTHING MORE THAN TAKING MY NAME AND TELLING ME THAT SHE'LL OPEN A FILE AND TELLING ME NOT TO EXPECT ANYTHING ELSE TO HAPPEN. I SEE THAT THERE ARE OTHER COMPLAINTS HERE FOR THE SAME ISSUE ON RODEO SPORTS AND WONDER WHY NOTHING HAS BEEN DONE ABOUT THIS. WHY ARE THEY ONLY COVERING THE RODEO AND NOT THE RODEO SPORT?? THE WHOLE EXCUSE ABOUT DIFFERENT FRAMES IS A MOOT POINT SINCE THE RODEO SPORT FRAME IS ALSO RUSTING THROUGH. WHY DO WE, AS CONSUMERS HAVE TO LOSE THE USE OF OUR VEHICLES BECAUSE OF POOR QUALITY MATERIALS USED IN THE CONSTRUCTION OF THE VEHICLE BY THE MANUFACTURER. I HAVE MAINTAINED MY RODEO SPORT VERY WELL AND EXPECTED TO DRIVE IT AT LEAST 200,000 MILES OR MORE. I FEEL THAT THIS IS A KNOWN SAFETY ISSUE THAT SHOULD BE ADDRESSED IN THE INTEREST OF US CONSUMERS BY ISUZU AND THE NHTSA. I HOPE TO HEAR BACK ABOUT A SUITABLE RESOLUTION SOON. *TR