NHTSA Complaint #10374961 — 2005 GMC ENVOY XL 370

2005 GMC ENVOY XL BACK REAR DOOR WINDOW BRACKET DETACHED THE FIRST TIME, THE SECOND TIME THE BRACKET ITSELF BROKE AND SHATTERED THE REAR WINDOW. THIS IS A DESIGN FLAW THAT PEOPLE ALL OVER THE COUNTRY HAVE EXPERIENCED. I AM TRYING TO GET WARRANTY TO COVER IT BUT THEY KEEP TELLING ME THEY DON'T COVER BROKEN GLASS, WELL IF THE BRACKET DIDN'T SNAP IN 2 THE GLASS WOULD NOT HAVE BROKEN. I AM VERY LUCKY I WAS NOT BLINDED BY THE EXPLOSION OF GLASS. I TOOK PICTURES WHICH SHOW PIECES OF GLASS OVER 20 FEET AWAY. I ALSO READ POST BY OTHER PEOPLE WHERE CHILDREN WERE CUT IN THE FACE A SCARRED BY THIS SAME EVENT. *TR