NHTSA Complaint #10374764 — 2006 HONDA ODYSSEY

TL*THE CONTACT OWNS A 2006 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD NOISE WHEN THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER IN MAY 2006 AND THE POWER STEERING PUMP WAS REPLACED. IN OCTOBER 2010, THE VEHICLE WAS TAKEN TO THE DEALER AGAIN BECAUSE THE CONTACT HEARD A RATTLING NOISE UNDER THE HOOD. THE DEALER FLUSHED THE POWER STEERING SYSTEM AND REPLACED THE FILTER AND RESERVOIR. THE CONTACT WILL TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.