NHTSA Complaint #10374726 — 2002 BMW 7 SERIES

TL*THE CONTACT OWNS A 2002 BMW 754I. WHILE DRIVING APPROXIMATELY 25 MPH AND APPLYING PRESSURE TO THE BRAKE PEDAL IT BECAME DIFFICULT TO ENGAGE THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VACUUM BRAKE PUMP, THE LOCK RING SEAL, AND THE BRAKE BOOSTER AND SEAL WERE REPLACED. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 10V446000 SERVICE BRAKES, HYDRAULIC, POWER ASSIST VACUUM AND AFTER THE REPAIRS WERE MADE THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER SO THAT THE TECHNICIANS COULD INSPECT IT. THE MANUFACTURER STATED THE CONTACT WOULD BE REIMBURSED FOR THE REPAIRS. THE CONTACT HAD NOT RECEIVED REIMBURSEMENT FROM THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.