NHTSA Complaint #10374410 — 2007 SATURN OUTLOOK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10374410
Vehicle	2007 SATURN OUTLOOK
Component	STEERING
Date of Incident	July 20, 2009
Date Filed	January 3, 2011
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WHILE ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL LOCKED UP FOR A FEW SECONDS. I HAD NO CONTROL OVER THE VEHICLE. THIS HAS HAPPENED SEVERAL TIMES AND IT HAS ALWAYS BEEN IN WET, RAINY WEATHER. IT APPEARS THAT WATER IS SPLASHING ON THE BELTS WHICH CAUSES A TEMPORARY LOSS OF STEERING. WHILE RESEARCHING THE PROBLEM, I'VE COME ACROSS SEVERAL OTHER OWNERS WHO HAVE HAD THE SAME ISSUE. GM HAS NOT OFFERED A SOLUTION, SINCE MY DEALERSHIP CANNOT 'REPLICATE THE PROBLEM' WHILE THE CAR IS IN SERVICE. IF NOTHING IS DONE ABOUT THIS DESIGN FLAW, THE RESULT WOULD BE A SERIOUS CRASH AND DEATH.

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