NHTSA Complaint #10374190 — 1996 CHRYSLER EAGLE

ON JUNE 28, 2010, THE RIGHT FRONT BALL JOINT BROKE, CAUSING CONTROL ARM, STRUT DAMAGE, ETC. WHEEL WAS HANGING OFF, AND THE CAR COULD NOT BE MOVE OFF ROAD. AFTER REPAIR, I ASKED IF IT WAS SAFE TO DRIVE, WONDERING IF OTHER WHEEL WOULD FALL OFF TOO. I WAS ASSURED CAR WAS SAFE. JUST ABOUT 2 MONTHS LATER, SAME THING HAPPENED TO FRONT WHEEL ON DRIVER'S SIDE. ON SEPTEMBER 8, 2010, WHILE PULLING OFF AN EXIT RAMP, THE LEFT FRONT WHEEL BROKE OFF CAR AND WAS UNABLE TO DRIVE. NEEDED TO REPLACE FRONT STRUT AND MOUNT, CONTROL ARM, SWAY BAR LINKS, LEFT OUTER TIE ROD END AND AXLE ASSEMBLY. ON EACH INCIDENT, ONE OF MY CHILDREN WERE DRIVING, AND I THINK HOW THEY COULD HAVE BEEN KILLED IN EITHER OR BOTH INCIDENTS. DESPITE THE SERIOUSNESS OF THIS PROBLEM, IT SEEMS AS THOUGH CHRYSLER COULD CARE LESS. IT COST ME OVER $2640 AND CHANGE (AFTER SUPPOSED DISCOUNTS) FOR REPAIRS. BUT WHAT TRULY BOTHERS ME EVERY SINGLE DAY IS KNOWING MY 2 CHILDREN COULD HAVE DIED HAD THEY BEEN IN BUSIER AREAS AT THE TIME THE WHEELS FELL OFF MY CAR.