NHTSA Complaint #10374035 — 2001 ISUZU RODEO

I RECEIVED A SAFETY RECALL NO. 10V-436 FOR MY 2001 ISUZU RODEO. I TOOK THE CAR TO THE DEALERSHIP ON 12/27/10. ON 12/29/10 I CALLED TO FIND OUT THE STATUS OF MY VEHICLE, I WAS TOLD THAT THE FRAME WAS TOTALLY RUSTED, THE VEHICLE WAS UNSAFE TO DRIVE AND THAT THEY WERE WAITING FOR INSTRUCTIONS FROM ISUZU. ON 01/03/11, I CALLED THE DEALERSHIP AND WAS TOLD, ONCE AGAIN, THAT THE FRAME WAS TOTALLY RUSTED THROUGH AND EVEN IF THEY PROCEEDED WITH THE PRESCRIBED REMEDY THAT THE VEHICLE WOULD NOT PASS MASSACHUSETTS INSPECTION. I WAS THEN TOLD THAT THEY HAD ALSO CONTACTED ISUZU AGAIN ABOUT THE PROBLEM AND THAT I TOO, SHOULD FOLLOW UP WITH ISUZU. ON 01/03/10 I EMAILED, LEFT MESSAGES, AND FINALLY WAS ABLE TO SPEAK TO A REPRESENTATIVE WHO TOOK MY NAME AND TELEPHONE NUMBER AND PROMISED A RETURN CALL FROM A MANAGER, AS OF 9 PM EST I HAVE NOT RECEIVED A CALL BACK. IN LIGHT OF THE SAFETY ISSUES WITH THE RODEO A COMPLAINT THE NSTB IS WARRANTED. THIS CAR WAS BOUGHT BRAND NEW IN DECEMBER OF 2001, IT IS DEPLORABLE THAT THE FRAME OF A NINE YEAR OLD CAR IS TOTALLY RUSTED OUT AND BEYOND REPAIR. *TR