NHTSA Complaint #10373881 — 1999 CHRYSLER TOWN AND COUNTRY

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10373881
Vehicle	1999 CHRYSLER TOWN AND COUNTRY
Component	SUSPENSION:FRONT
Date of Incident	January 1, 2010
Date Filed	January 3, 2011
Mileage	158,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER ADDING OIL IN THE VEHICLE, HE NOTICED THAT THE SHOCK STRUT TOWERS WERE RUSTED AND WOULD CAUSE THE STRUCTURE OF THE VEHICLE TO FRACTURE. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000. UPDATED 3/14/11 *CN THE CONSUMER STATED THE STRUT TOWER WAS RUSTED AND THE STRUT BROKE THROUGH THE BODY OF THE TOWER. THE STRUT CAME TO REST ONLY INCHES AWAY. THE LOCAL BODY SHOP REBUILT THE TOWER BY WELDING SHEET METAL . HE FORMED AND REINFORCED THE SHOCK TOWER. UPDATED 06/30/11

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