NHTSA Complaint #10373812 — 2003 BMW X5

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10373812
Vehicle 2003 BMW X5
Component SUSPENSION
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

NO EVENT NECESSARY LEADING UP TO FAILURE AIR STRUT FAILED WHICH CAUSES A SIGNIFICANT STEERING AND HANDLING PROBLEM BECAUSE THE COMPUTER THINKS THE CAR IS IN A POSSIBLE ROLL, AND BEGINS TO COMPENSATE BY AUTOMATICALLY BRAKING. I HAVE REPLACED THREE AIR STRUTS - ALL IN THE FRONT OVER THE PAST TWO YEARS. THE COST IS APPROXIMATELY $2,000 PER. THE AIR STRUT OPTION WAS NOT ON VERY MANY BMW X5 AUTOS - BUT THEY ARE A SERIOUS PROBLEM WHEN THEY FAIL. THE DEALER REPLACE THE FIRST ONE - AND WOULD NOT LET ME DRIVE THE VEHICLE BECAUSE IT COULD BE "DANGEROUS". *TR

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