NHTSA Complaint #10373629 — 2007 SATURN VUE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10373629
Vehicle 2007 SATURN VUE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 45,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

MY 2007 SATURN VUE HYBRID BATTERY LIGHT COMES ON. I TOOK IT TO THE DEALERSHIP IN JUNE, 2010 AND WAS TOLD I NEEDED A NEW BATTERY PACK (THIS WILL BE THE 3RD ONE), THAT THERE WAS A RECALL ON THE BATTERY PACKS, AND THAT IT WAS "SAFE" TO DRIVE UNTIL THE BATTERIES WERE REPLACED. IT IS NOW DECEMBER 30, 2010 AND NO BATTERY PACKS ARE AVAILABLE. I'M FINDING OUT THROUGH INTERNET RESEARCH THAT ONCE THE BATTERY PACK GOES, ALL POWER WILL DRAIN AND THE CAR WILL CEASE TO FUNCTION WITHIN 30 MINUTES--THAT INCLUDES BRAKES AND STEERING. I'VE COMPLAINED TO GM WHO NOW HOLDS THE WARRANTIES ON SATURN AND THEY ADVISE ME BIWEEKLY THAT THEY DON'T KNOW WHEN BATTERY PACKS WILL BE AVAILABLE. ASIDE FROM SHIRKING ITS WARRANTY OBLIGATION, GM IS CREATING POTENTIAL SAFETY HAZARDS ON THESE HYBRIDS WHEN THE RECALLED BATTERY PACKS FAIL AND POWER IS LOST WHILE THE CAR IS IN OPERATION. I'VE LEARNED THAT THERE ARE MANY VUE HYBRID OWNERS WAITING FOR BATTERY PACKS THAT HAVE BEEN RECALLED AND NOTHING SEEMS TO BE HAPPENING!!!!! *TR

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