NHTSA Complaint #10373502 — 2001 FORD FOCUS SUSPENSION:FRONT

Complaint Details

ODI Number	10373502
Vehicle	2001 FORD FOCUS
Component	SUSPENSION:FRONT
Date of Incident	December 1, 2010
Date Filed	December 30, 2010
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

2001 FORD FOCUS SE, VIN [XXX], 62000 MI. - BOTH FRONT COIL SPRINGS ARE BROKEN, MANY PEOPLE HAVE HAD THE SAME PROBLEM AND FORD ONLY ISSUED EXTENDED WARRANTY NUMBER 03M02 FOR 1999/2003 MODEL YEARS. I HAVE HAD THE CAR FOR ALMOST 2 YEARS AND NEVER RECEIVED ANY INFO FROM FORD ABOUT THE PROBLEM. SPRING BREAKS AND RUBS AGAINST TIRE AND CAUSES BLOW OUT. FAULTY SPRINGS. FORD ADMITS DEFECT BUT SAID I WAS PAST WARRANTY DATE AS OF 09/26/2010 THEY WOULD NO LONGER COVER THE PROBLEM - DISGRACEFUL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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