NHTSA Complaint #10373360 — 2004 NISSAN MURANO

I HAVE A 2004 NISSAN MURANO. BOTH DRIVER'S AND PASSENGER'S SUN VISORS FALL TO THE DOWN POSITION WHEN THE VEHICLE HITS A BUMP OR WHEN THE BRAKE IS PRESSED. THIS CAN CAUSE A SAFETY HAZARD AS IT OBSTRUCTS MY VIEW WHILE DRIVING. THE COST TO REPAIR OR REPLACE THE VISOR SEEMS ABSURDLY HIGH ESPECIALLY WHEN I LOOK AT SEVERAL FORUMS OF MURANO OWNERS HAVING THE SAME PROBLEM. I NOW DRIVE WITH MY HAND HOLDING THE VISOR IN THE "UP" POSITION WHICH IS ALSO A HAZARD BECAUSE I HAVE TO DRIVE WITH ONE HAND IN ORDER TO SEE WITHOUT THE VISOR FALLING. I HAVE RESEARCHED THE WEB AND SAW SEVERAL MURANO OWNERS HAVE THE SAME PROBLEM. AT WHAT POINT OR HOW MANY COMPLAINTS DO YOU NEED TO RECEIVE IN ORDER TO RECALL THE ITEM? DOES SOMEONE NEED TO GET INTO A SERIOUS ACCIDENT OR NOTIFY THE MEDIA TO SEEK ACTION? *TR