NHTSA Complaint #10373342 — 2007 HONDA CIVIC

HONDA CIVIC HYBRID IMA NO ASSIST OR LACK OF ASSIST AND MILEAGE REDUCTION AFTER IMA SOFTWARE RECALL UPDATE. I HAD NO ISSUES PRIOR TO THE IMA RECALL SOFTWARE UPDATE PERFORMED AT THE DEALER. THE CAR SEEMS TO NOW USE LESS ELECTRIC MOTOR POWER TO ACCELERATE OR TO GO UP HILLS. THIS CAN BECOME DANGEROUS IN CERTAIN SITUATIONS. ALSO THE CAR HAS SEEN A DECREASE IN FUEL ECONOMY OF 16% CITY AND 24% HIGHWAY. CONTACTED 2 DIFFERENT HONDA DEALERSHIPS AND THEY BOTH SAID SOME PEOPLE HAVE THE SAME ISSUES BUT HONDA DOES NOT HAVE A SOLUTION FOR THEM. CALLED HONDA MOTOR CORP. DIRECTLY TO TRY TO GET WARRANTY FIX OR AT LEAST FOR THEM TO UNINSTALL THE IMA SW UPDATE AND THEY SAID THEY CANNOT DO THAT. THEY WILL NOT REPLACE MY BATTERY WHICH IS STILL UNDER THE 8 YEAR WARRANTY OR RESOLVE MY SW UPDATE ISSUES. IT SEEMS WITH SO MANY PEOPLE HAVING AN ISSUE SOMEONE LIKE THE GOVERNMENT SHOULD STEP IN AND FORCE HONDA TO RECTIFY THE ISSUES FOR FREE RATHER THAN HAVING PEOPLE WASTE THEIR TIME GOING TO SMALL CLAIMS COURT OR FILING A CLASS ACTION SUIT. *TR