NHTSA Complaint #10373291 — 2001 FORD FOCUS

I AM THE ORIGINAL OWNER OF A 2001 FORD FOCUS PURCHASED IN MOORESVILLE NC THE VIN IS #[XXX]. THE FUEL PUMP HAD TO BE REPLACED. THE PUMP IS THE SAME ONE DESCRIBED IN THE FORD EXTENDED COVERAGE PROGRAM03N01 DATED 2003 AND SUPPLEMENTS 1 & 2 DATED JANUARY 2004. FORD SAID MY WAS NOT COVERED UNDER THE PROGRAM BECAUSE IT WAS BUILT IN AUG. 2001 AFTER JUNE 13, 2001 CUT OFF. THE CAR WAS BUILT IN THE WAYNE ASSEMBLY PLANT, THE LOCATION OF THE FUEL PUMPS THAT FAIL. AFTER MORE SEARCH ON THE INTERNET , MY HUSBAND FOUND A TECHNICAL SERVICE BULLETIN ARTICLE #04-5-6 DESCRIBING THE PROCEDURE FOR INSTALLING A NEW DESIGN FUEL DELIVERY MODULE IN THE 2001-2002 FORD FOCUS. UNDER THE ISSUE IT STATES: THERE IS A NEW DESIGN FUELED DELIVERY MODULE AVAILABLE FOR SERVICE ON 2000-2002 FOCUS BUILT BEFORE 12/31/2001 AT WAYNE ASSEMBLY PLANT AND BUILT BEFORE 2/13/2001 AT HERMOSILLO PLANT. THE FORD MOTOR COMPANY SAID THAT MY DOES NOT QUALIFY FOR THE EXTENDED COVERAGE PROGRAM AS IT WAS BUILT IN AUG. 2001. WE THINK THAT BECAUSE THE CAR THIS THE PUMP DESCRIBED IN THE BULLETIN, WAS BUILT AT THE WAYNE ASSEMBLY PLANT WITHIN 2 MOS. OF THE JUNE 13, 2001 THAT FORD COULD HAVE COVE THE REPAIR BUT THE COMPANY WILL NOT. THIS IS AN $800 REPAIR. THE STEERING COLUMN LOCKING KEY CYLINDER IS ALSO IN NEED OF REPLACEMENT AGAIN. I NEED TO TURN THE KEY MANUALLY BACK TO A NEUTRAL POSITION FOR THE ENGINE TO RUN AFTER STARTING THE CAR. THIS IS THE THIRD LOCKING CYLINDER THAT I HAVE HAD INSTALLED IN MY CAR. I THINK FOUR CYLINDER IS A LITTLE MUCH FOR A 9 YEAR OLD CAR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR