NHTSA Complaint #10373129 — 2001 FORD FOCUS

2001 FORD FOCUS. CONSUMER STATES FAULTY FUEL PUMP *TGW THE CONSUMER STATED AS SHE WAS DRIVING, THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE BEGAN SURGING TO THE POINT WHERE SHE HAD TO PRESS THE ACCELERATOR ALL THE WAY DOWN TO THE FLOORBOARD AND THE VEHICLE WAS STILL BARELY MAINTAINING POWER TO GET OUT OF THE WAY OF TRAFFIC. THE FUEL FILTER WAS REPLACED AND SHE WAS ABLE TO GET THE VEHICLE BACK ONTO THE HIGHWAY. AS SHE BEGAN TO DRIVE, THE VEHICLE BEGAN TO SURGE AGAIN AND FINALLY THE VEHICLE SHUT OFF. AFTER DOING SOME RESEARCH, THE CONSUMER DISCOVERED THE VEHICLE WAS BUILT USING A FAULTY FUEL PUMP WHICH WAS FOUND TO BE A SAFETY ISSUE. NHTSA REQUIRED FORD TO ISSUE A CSP 03N01 WHICH REPLACED THE FUEL DELIVERY MODULE. THE CONSUMER STATED HER VEHICLE SHOULD HAVE BEEN INCLUDED, BUT BECAUSE THE VEHICLE WAS BUILT TWO MONTHS AFTER THE END OF THE CSP PRODUCTION DATE RANGE FORD WOULD NOT REPLACE THE FUEL PUMP FREE OF CHARGE. *JB