NHTSA Complaint #10373125 — 2006 FLEETWOOD TERRY

2006 FLEETWOOD TERRY 39FT RV. CONSUMER WRITES REGARDING REFRIGERATOR RECALL *TGW THE CONSUMER STATED HE AWOKE TO THE SOUND OF HIS CO ALARM AND THE STRONG SMELL OF AMMONIA. AFTER REALIZING IT WAS COMING FROM THE REFRIGERATOR, HE SHUT THE UNIT DOWN. AFTER DOING SOME RESEARCH, HE DISCOVERED A RECALL HAD BEEN ISSUED FOR HIS MODEL # RM 2852 RB. THE CONSUMER STATED HE NEVER RECEIVED A RECALL NOTICE. AFTER CONTACTING A LOCAL SERVICE CENTER AND DOMETIC CUSTOMER SERVICE , THE CONSUMER WAS INFORMED DOMETIC WAS ONLY WILLING TO PAY FOR THE INSTALLATION OF THE SAFETY SHIELD AND HEAT SENSOR AND NOT THE REPAIR OF THE REFRIGERATOR. THE CONSUMER STATED THE PROBLEM WAS FATIGUE CRACKS WHICH LEAKED FLUID INTO THE BOILER TUBE. THE CONSUMER STATED THE KIT WAS NOTHING MORE THAN A BAND-AID AND AN ATTEMPT TO MASK THE REAL PROBLEM. THE CONSUMER STATED HE HAS NOT RECEIVED ANY RESOLUTION TO THE PROBLEM. *JB