NHTSA Complaint #10373011 — 2005 FORD FIVE HUNDRED

AS I WAS SLOWING TO TURN OFF OF A STATE HIGHWAY, MY CAR SHUT OFF AND DISPLAYED A MESSAGE THAT SAID "FAILSAFE ENGINE MODE." I WAS SOMEWHAT ABLE TO STEER, SO I COMPLETED MY TURN ONTO A SIDE STREET, WHERE THE CAR DRIFTED TO A STOP. I WAS ABLE TO RESTART THE CAR AND DRIVE HOME. THE NEXT MORNING, THE CAR WOULD START BUT IMMEDIATELY SHUT OFF, DISPLAYING THE SAME ERROR MESSAGE. I HAD IT TOWED TO A GARAGE, WHICH INDICATED THAT THE DIAGNOSTIC TEST REVEALED A FAILED ELECTRONIC THROTTLE BODY. THEY ORDERED A REPLACEMENT PART, WHICH WAS THEN INSTALLED. INCIDENTALLY, THE PART HAD SINCE BEEN REDESIGNED BY FORD. ONCE THAT PART WAS REINSTALLED, THE COMPUTER WAS REFLASHED TO "LEARN" THAT A NEW THROTTLE BODY ASSEMBLY WAS INSTALLED. THE COMPUTER WOULD NOT LEARN THE NEW PART, THOUGH, SO A NEW COMPUTER HAD TO BE ORDERED AND INSTALLED. OVER THE LAST FIVE YEARS, THIS SAME PROBLEM (SHUTTING OFF WHILE DRIVING) HAD OCCURRED, BUT IN EACH CASE I WAS ABLE TO RESTART THE CAR WITHOUT ANY FURTHER PROBLEM. THIS WAS DANGEROUS IN THAT MY CAR SIMPLY SHUT OFF WHILE I WAS DRIVING,MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC. FORTUNATELY NOBODY WAS COMING THE OTHER DIRECTION, SO I WAS ABLE TO SAFELY DRIFT THROUGH THE ONCOMING LANE TO ANOTHER SIDE STREET. ALSO, IT IS IMPORTANT TO NOTE THAT WHILE MY CAR WAS AT THE DEALERSHIP HAVING THE THROTTLE BODY REPLACED, I WAS TOLD THAT THERE WERE APPROXIMATELY FIVE OTHER FORD FIVE HUNDRED VEHICLES IN THE SHOP AT THE SAME TIME FOR THE SAME PROBLEM WITH THEIR ELECTRONIC THROTTLES AS WELL.