NHTSA Complaint #10372663 — 2007 FORD ESCAPE

I OWN A 2007 FORD ESCAPE, 45,000 MILES, CAR IS OUTSIDE OF WARRANTY. ON 12/7/10, I WAS DRIVING TO WORK & TRIED TO LANE CHANGE ,THE GAS PEDAL BECAME STUCK, I COULD NOT ACCELERATE. LUCKILY I WAS ABLE TO MERGE BACK INTO MY LANE & REPEATEDLY FORCE THE PEDAL DOWN TO GET THE CAR TO FINALLY ACCELERATE. THE PROBLEM PERSISTED THE REMAINING PART OF THE DAY & NEXT, AND I TOOK THE CAR TO MY FORD DEALERSHIP ON DECEMBER 8. ON DECEMBER 9TH , THE SERVICE MANAGER ADVISED THE THROTTLE WAS BENT , REPLACEMENT AT COST OF $300 AND THE PART IS BEING 'REDESIGNED ' AND NOT BE AVAILABLE TO BE SHIPPED FROM THE PART SUPPLIER UNTIL 12/20/10 ,THE DEALERSHIP WOULD NOT RECEIVE THE PART UNTIL SOMETIME IN JANUARY 2011 .THE CAR IS NOT SAFE TO DRIVE AND WOULD NEED TO REMAIN AT THE DEALERSHIP . I ASKED WHY THE PART WAS BEING REDESIGNED, HE HAD NO ANSWER, TO ME MEANS THE ORIGINAL PART IN MY CAR IS A MANUFACTURER DEFECT. THE CAR IS ONLY 3 YEARS OLD, THE THROTTLE CANNOT GET 'BENT' ON IT'S OWN THE PART WAS DEFECTIVE WHEN INSTALLED, OBVIOUSLY A COMMON PROBLEM THAT THE PART DEALER IS AWARE OF & REDESIGNING . I WAS ALSO ADVISED THE MECHANICS DISCOVERED A FAULTY ABS TONE RING, CRACKED, $145.00 TO REPLACE , I ASKED HOW CAN THAT HAPPEN, THE SERVICE MANAGER STATED PROBABLY DUE TO THE WEATHER ?? LOOKING AT NUMEROUS WEBSITES THIS IS A COMMON PROBLEM WITH THE FORD ESCAPE, ALONG WITH THE ACCELERATOR STICKING . I CALLED FORD CUSTOMER SERVICE, SPOKE TO A REP & TWO SUPERVISORS, WHO ALL REFUSE ANY TYPE OF COMPENSATION FOR TWO KNOWN ISSUES OF THE MANUFACTURER DEFECTS SINCE THERE HAS BEEN NO RECALL FOR THE 2007 MODEL. AS A CONSUMER I AM OUTRAGED THAT FORD WILL NOT STAND BY THEIR PRODUCT FOR A LOYAL FORD CUSTOMER .IT IS DECEMBER 28,2010 , AND I STILL DO NOT HAVE MY CAR BACK AS STILL AT THE DEALERSHIP . THE PROBLEM IS CONSISTENT ON ALL THE 2007 MODELS, FORD, PLEASE ISSUE A RECALL FOR THE SAFETY OF YOUR CUSTOMERS. MY TOTAL REPAIR BILL WILL BE $450-$600 , DUE TO DEFECTIVE PARTS FROM FORD . *TR