NHTSA Complaint #10372656 — 2007 GMC ACADIA STEERING

Complaint Details

ODI Number	10372656
Vehicle	2007 GMC ACADIA
Component	STEERING
Date of Incident	October 25, 2010
Date Filed	December 28, 2010
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I OWN A 2007 GMC ARCADIA AND SOMETIMES WHEN I GO THROUGH WATER (IF IT'S BEEN A HEAVY RAIN) MY POWER STEERING DOES NOT WORK AND IT'S VERY DIFFICULT TO STEER THE CAR WHICH COULD BE A VERY DANGEROUS SITUATION. IT HAPPENED WHEN WE WERE ON VACATION AND WE STOPPED AT A AUTO REPAIR SHOP AND THE OWNER CAME OUT AND OPENED THE HOOD AND SHOWED MY HUSBAND THAT THE POWER STEERING SERPENTINE BELT SLIPPED. THERE IS NO COVERING OVER THE BELT AND WHEN IT GETS WET, IT CAN SLIP. WHEN WE EXPLAINED WHAT HAPPENED, THAT WE LOST THE POWER STEERING, HE KNEW EXACTLY WHAT THE PROBLEM WAS AS HE HAD OTHER PEOPLE THAT HAD THE SAME PROBLEM. IF WE HAD BEEN ON A MAJOR HIGHWAY, DOING 65 MILES AN HOUR IT COULD HAVE BEEN A TRAGEDY. IT ALSO HAPPENED AGAIN DURING THE CHRISTMAS HOLIDAY. *TR

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