NHTSA Complaint #10372626 — 2004 MINI COOPER S

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10372626
Vehicle	2004 MINI COOPER S
Component	STEERING
Date of Incident	July 1, 2008
Date Filed	December 28, 2010
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

2004 MINI COOPER S - POWER STEERING FAN/PUMP FAILURE VIN# [XXX] MY POWER STEERING STOP WORKING COMPLETELY. THIS POWER STEERING WOULD GO "ON" AND "OFF: INTERMITTENTLY OVER THE PAST YEAR A HALF (4-7 TIMES A WEEK OVER THE LAST 8-10MONTHS). I'D PARK THE CAR WHEN I WENT TO LEAVE, NO POWER STEERING. THIS HAS GOTTEN PROGRESSIVELY WORSE AND NOW THE POWER STEERING HAS STOPPED WORKING WHILE DRIVING ON THE ROAD!!I HAVE ONLY HAS THE CAR FOR 2 YEARS AND IT HAS 70K MILES. I BROUGHT THE INTERMITTENT FAILURES TO THE DEALERSHIPS ATTENTION NUMEROUS TIMES BUT THEY NEED TO "SEE IT HAPPENING" TO FIX IT. NOW THAT MY POWER STEERING HAS COMPLETELY FAILED, THEY NOW TOLD ME TO ITS THE POWER STEERING FAN/PUMP THAT HAS FAILED. I CAN NOT AFFORD THE REPAIRS AND HAVE BEEN DRIVING WITH NO POWER STEERING FOR OVER 3 MONTHS. I SEE THIS ISSUE HAS BEEN DISCUSSED EVERYWHERE ONLINE & THAT THIS IS A DANGEROUSLY HUGE AND COMMON ISSUE FOR MY MODEL & YEAR MINI COOPER. I DON'T KNOW IF THIS PROCESS OF FILING A COMPLAINT WILL EVEN DO ANYTHING TO MAKE A DIFFERENCE, BUT IF SOMEONE IS READING THIS COMPLAINT, PLEASE HELP US. THANK YOU ** THE WEBSITE WOULD NOT ACCEPT MY VIN # AS VALID SO I WAS UNABLE TO ADD IT TO THE APPROPRIATE PLACE DURING THIS COMPLAINT FILING. *TR

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#11282548 — November 26, 2019 — WHEN YOU TURN WHEEL LEFT OR RIGHT IT MAKES A NOISE AND IT'S VERY HARD TO TURN. SO I THINK IT'S THE STEERING: ELECTRIC...

#11015001 — August 14, 2017 — THE VEHICLE WAS HARD TO STEER AND SMOKE WAS COMING FROM THE ENGINE. TOOK THE CAR HOME, DID NOT SEE FLAMES, PARKED CAR...

Recent Complaints for the 2004 MINI COOPER S

#11340300 — ELECTRONIC STABILITY CONTROL (ESC) — July 20, 2020 — WAS DRIVING CAR ON 18 JULY 2020 AND POWER STEERING QUIT WORKING AND MADE STEERING DIFFICULT, ALSO COOLANT FAN,LOW SPE...

#11340300 — ENGINE — July 20, 2020 — WAS DRIVING CAR ON 18 JULY 2020 AND POWER STEERING QUIT WORKING AND MADE STEERING DIFFICULT, ALSO COOLANT FAN,LOW SPE...

#11302434 — ELECTRICAL SYSTEM — January 28, 2020 — THE POWER STEERING IS VERY STIFF TO DRIVE AND CANNOT DRIVE MY COOPER BECAUSE I CAN NO LONGER STEER THE VEHICLE.

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#11101430 — AIR BAGS — June 12, 2018 — AIRBAG LIGHT COMES ON AND STAYS ILLUMINATED. WE ARE UNSURE IF THE SYSTEM IS WORKING PROPERLY. WE HAVE NOT RUN DIAGNOS...