NHTSA Complaint #10372089 — 2007 GMC ACADIA STEERING

Complaint Details

ODI Number	10372089
Vehicle	2007 GMC ACADIA
Component	STEERING
Date of Incident	December 20, 2008
Date Filed	December 22, 2010
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING WOULD FAIL INTERMITTENTLY WITHOUT WARNING AND ONLY WHEN DRIVING DURING INCLEMENT WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WHEEL WELL SHIELD WAS NOT PROPERLY DESIGNED TO FIT AND WHEN DRIVING OVER PUDDLES OR WET ROADWAYS, WATER WAS ENTERING THE POWER STEERING COMPARTMENT AND CAUSING THE FAILURE. THE MANUFACTURER WAS CALLED WHO STATED THERE WAS A RETROFIT FOR THE FRONT WHEEL WELL THAT WOULD COST THE CONTACT $400 FOR INSTALLATION. THE FAILURE WAS NOT UNDER WARRANTY AND THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 88,000. UPDATED 02/09/11*LJ THE CONSUMER STATED THE POWER STEERING FAILED THREE TIMES. UPDATED 06/24/11

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