NHTSA Complaint #10371964 — 2007 FORD FREESTYLE

2007 FREESTYLE SEL AWD W/50,000 MILES SURGES AT LOW SPEEDS AND STALLS AT HIGH SPEEDS. THE WRENCH LIGHT COMES ON AND THE VEHICLE ENTERS "LIMP" MODE UNTIL VEHICLE IS RESTARTED. THE DEALERSHIP WAS UNABLE TO RECOVER ERROR CODES WHEN I TOOK IT IN FOR DIAGNOSTICS. HOWEVER, BASED ON MY VERBAL DESCRIPTION OF THE PROBLEM ALONE HE SUGGESTED REPLACEMENT OF THE ENTIRE THROTTLE BODY ASSEMBLY, SAYING "THIS IS A VERY COMMON ISSUE FOR THE FREESTYLE, 500, AND EDGE." I AM STILL DECIDING WHETHER TO SPEND THE $1000 THEY QUOTED ME FOR REPLACEMENT (A FIRESTONE SERVICE CENTER QUOTED ME $750). FOR ONE, I CAN'T UNDERSTAND HOW SUCH A DANGEROUS MALFUNCTION IS ALLOWED TO GO UNADDRESSED. TWO, HOW CAN THE THROTTLE BODY ASSEMBLY, WHICH CONTROLS THE ENTIRE POWERTRAIN, NOT BE COVERED BY A POWERTRAIN WARRANTY? AND THREE, IF IT IS SUCH A COMMON PROBLEM THAT BY VERBAL DESCRIPTION ALONE, A DEALER KNOWS A MAJOR COMPONENT NEEDS REPLACEMENT, WHY IS THIS NOT BEING ADDRESSED BY FORD AT A NATIONAL LEVEL? HERE'S MY VOTE OF NO CONFIDENCE. *TR