NHTSA Complaint #10371924 — 2010 NISSAN SENTRA

TL* THE CONTACT OWNS A 2010 NISSAN SENTRA. THE CONTACT STARTED THE VEHICLE, AND WAS UNABLE TO SHIFT FROM PARK TO REVERSE. SHE THEN SHUT THE VEHICLE OFF AND CHECKED OUTSIDE OF THE VEHICLE TO SEE IF THE WHEELS WERE STRAIGHT, THINKING MAYBE THE WHEELS WERE LOCKING THE TRANSMISSION. THE CONSUMER STATED WHEN SHE STARTED THE VEHICLE AGAIN, THE ENGINE BEGAN TO RACE, SHE STEPPED ON THE BRAKE AGAIN AND TRIED TO PUT THE VEHICLE IN REVERSE, WHEN SUDDENLY THE VEHICLE ACCELERATED BACKWARDS. SHE WAS UNABLE TO STOP THE VEHICLE AND CONSEQUENTLY, SHE HIT ANOTHER VEHICLE AND A GROCERY CART. THE CONSUMER STATED SHE PLACED THE VEHICLE IN DRIVE, BUT THE VEHICLE CONTINUED TO ACCELERATE AT A HIGH SPEED. SHE FINALLY TURNED THE KEY OFF AND THE VEHICLE CAME TO A STOP. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT DID INFORM THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 7,000. A POLICE REPORT WAS FILED. THE CONSUMER STATED ON FIVE SEPARATE OCCASIONS, PRIOR TO THE ACCIDENT, THE VEHICLE WOULD SURGE FORWARD. UPDATED EVOQ 02/04/11. *JB UPDATED 12/11/2011 *CN STATUS UPDATE. 06/14/11 THE CONSUMER STATED THE PROBLEM IS STILL ON GOING. THE CONSUMER STATED WHEN THE VEHICLE WAS STARTED IN THE MORNINGS, FROM SITTING OVERNIGHT, THE RPM'S INCREASED TO 500, WITH THE SLIGHTEST MOVEMENT OF THE SHIFT LEVER FROM PARK. THE RPM'S WOULD DROP ONCE THE VEHICLE WAS PUT IN REVERSE. UPDATED 09/15/11*JB UPDATED 12/05/2011 *LN UPDATED 12/22/11. *JB UPDATED 09/10/12