NHTSA Complaint #10371823 — 2007 GMC ACADIA

TL*THE CONTACT OWNS A 2007 GMC ACADIA. THE POWER STEERING FAILED WHEN IT RAINED OR WHENEVER WATER WAS IN THE WHEEL WELL AND MADE CONTACT WITH THE PULLEY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THEY STATED THAT THEY COULD ADD A FENDER COVER THAT WOULD PREVENT WATER FROM SPLASHING ONTO THE POWER STEERING. THE FENDER COVER WAS NOT COVERED UNDER THE WARRANTY AND WOULD COST THE CONTACT $200. THE MANUFACTURER WAS CALLED AND STATED THAT THEY WOULD CONTACT THE DEALER TO CONFIRM THE FAILURE. THE MANUFACTURER ALSO STATED THAT THEY WOULD CALL THE CONTACT WITH FURTHER DETAILS. THE FAILURE MILEAGE WAS 38,000.