NHTSA Complaint #10371578 — 1998 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10371578
Vehicle	1998 FORD WINDSTAR
Component	SUSPENSION
Date of Incident	April 10, 2010
Date Filed	December 16, 2010
Mileage	242,731 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE REAR AXLE BROKE INTO TWO SEPARATE PIECES WHILE COMING TO A STOP IN MY DRIVEWAY. THE REAR WHEELS WERE CANTED IN AT THE TOP AS A RESULT, COMPLETELY DISABLING THE CAR. THE VEHICLE HAD TO BE TOWED FOR REPAIRS AND A NEW REAR AXLE FROM FORD MOTOR CO WAS INSTALLED. FOMOCO HAS DENIED MY CLAIM FOR REPAIR BECAUSE DENVER, CO IS NOT IN THE RECALL AREA ISSUED 8-26-2010 AND EXPANDED ON 11-30-2010. "VIN NOT IDENTIFIED FOR THIS FIELD SERVICE ACTION." I AM THE ORIGINAL OWNER AND THE VEHICLE CONTINUES TO BE DRIVEN DAILY. (GS FOR DENNIS DOLAN)

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