NHTSA Complaint #10371130 — 2004 MITSUBISHI LANCER EVO

I BOUGHT A 2004 LANCER OZ RALLY BRAND NEW, STILL DRIVE IT DAILY AND I'VE ALWAYS HAD THIS PROBLEM TOO. IT WAS HARD TO TURN TO THE HEAT AND THE KNOB BROKE OFF. I CAN'T USE THE HEAT ANYMORE BECAUSE I CAN'T GET IT TO TURN AT ALL. I EVEN TRIED USING NEEDLE NOSE PLIERS (MINE STILL HAS SOME OF THE WHITE PLASTIC PART ATTACHED), WHICH WORKED A FEW TIMES BUT NOW I CAN'T GET IT TO TURN AT ALL. IN 2006, WHEN THE KNOB BROKE OFF, I CONTACTED THE DEALER WHERE I BOUGHT THE CAR FROM ABOUT THE PROBLEM. THEY SAID IT WOULD COST AT LEAST $800 TO REPAIR. I ASKED WHY, IT'S JUST A KNOB? THEY TOLD ME THEY HAD TO TAKE MY WHOLE DASH APART TO FIX IT AND IT WAS MOSTLY LABOR COSTS. I CAN'T AFFORD TO PAY THIS FOR A FAULTY MECHANISM. I ALSO COULDN'T USE MY DEFROSTER THIS MORNING AND REALLY NEEDED IT. I HAD TO PULL OVER TO WIPE MY WINDOWS... NOT SAFE MITSUBISHI!!!! PLEASE RECALL THIS NOW!!! *TR