NHTSA Complaint #10370935 — 2003 NISSAN MURANO

WE PURCHASED A NEW 2003 NISSAN MURANO WHEN THEY FIRST CAME OUT. OVER TIME WE NOTICED THAT THE CAR WOULD STALL ALMOST ALL THE TIME AFTER WE FIRST STARTED IT IN THE MORNING. WE DID NOT THINK MUCH ABOUT THIS AND JUST DEALT WITH IT AFTER TAKING IT TO OUR NISSAN DEALER WHO COULD NOT TELL US WHAT WAS WRONG. THIS WAS A FEW YEARS AGO. THREE DAYS AGO MY WIFE WAS DRIVING HOME FROM WORK AND THE CAR JUST DIED WHILE SHE WAS DRIVING AND THE SERVICE ENGINE LIGHT CAME ON. IMMEDIATLEY THE NEXT MORNING WE TOOK THE CAR TO OUR LOCAL CAR REPAIR SHOP IN PURCELLVILLE, VA TO HAVE THE CAR LOOKED AT. I DID NOT FEE COMFORTABLE TAKING THE CAR TO OUR NEAREST NISSAN DEALER 30 MILES AWAY GIVEN WHAT JUST HAPPENED. THE REPAIR SHOP CALLED AND SAID OUR CAR HAD A VOLUNTARY RECALL FOR CAMSHAFT POSITION SENSORS AND THEY WAS CAUSING THE PROBLEM. THEY PRINTED OUT THE RECALL AND TOLD ME TO CALL NISSAN TO HAVE THEM FIX THE PROBLEM INSTEAD OF HAVING TO PAY MY LOCAL REPAIR SHOP. I CALLED OUR NISSAN DEALERSHIP AND REPORTING MY PROBLEM AND THEY TOLD ME THE VIN OF MY CAR WAS NOT PART OF THE VOLUNTARY RECALL. I SAID IF I HAVE THE PROBLEM AND IT HAS BEEN VERIFIED WHY WOULD YOU NOT FIX IT-- ITS NOT SAFE! LONG STORY SHORT - I TOOK THE CAR TO A NISSAN DEALERSHIP AND THEY ALSO CONFIRMED THAT MY CAR HAS THE PROBLEM BUT THAT NISSAN WILL NOT FIX. I FIND THIS HORRIBLE AND NEED YOUR HELP. *TR