NHTSA Complaint #10370778 — 2004 JEEP GRAND CHEROKEE

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER issue reported to NHTSA

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Complaint Details

ODI Number	10370778
Vehicle	2004 JEEP GRAND CHEROKEE
Component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Date of Incident	February 6, 2010
Date Filed	December 15, 2010
Mileage	133,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SEATS, FRONT ASSEMBLY SEAT HEATER/COOLER (09V117000). AFTER HAVING THE REMEDY REPAIR DONE, THE DRIVERS FRONT HEATED SEAT WAS INOPERABLE. THE DEALER STATED THAT THE FRONT DRIVER SEAT WAS INOPERABLE; THEREFORE, THE HEATED SEAT ELEMENT WOULD NOT WORK. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WAS OPERATING CORRECTLY BEFORE THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS 133,000.

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