NHTSA Complaint #10370644 — 2005 ACURA MDX

TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING SHE HEARD AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE TRANSMISSION TORQUE CONVERTER. THE CONTACT STATED SHE HAD PREVIOUSLY RECEIVED A LETTER FROM THE MANUFACTURER IN REGARDS TO THE FAILURE. THE DEALER ADVISED THAT THE LETTER WAS SENT TO CAUTION OWNERS ABOUT THE POSSIBLE FAILURES AND THAT THE COMPUTER WOULD BE UPDATED TO PREVENT THE FAILURE. THE DEALER ADVISED THAT BECAUSE THE CONTACT HAD ALREADY EXPERIENCED THE FAILURE, THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 80,000.