NHTSA Complaint #10370168 — 2011 TOYOTA CAMRY

LETTER FROM CONGRESSMAN ON BEHALF OF CONSTITUENT RE TWO INSTANCES OF TOTAL BRAKE FAILURE IN 2011 TOYOTA CAMRY. *KB THE CONSUMER STATED SHE NOTICED THE ENGINE BEGAN TO REV WHILE DEPRESSING THE BRAKE PEDAL AND THEN THE TRACTION LIGHT ILLUMINATED. FIVE MINUTES LATER, WHILE APPROACHING A RED LIGHT, AS SHE APPLIED THE BRAKE TO SLOW DOWN, THE VEHICLE MADE A LOUD NOISE THEN JERKED FORWARD REPEATEDLY. THE CONSUMER HAD NO CHOICE, BUT TO RUN THE RED LIGHT. AS THE CONSUMER ATTEMPTED TO PULL OVER, SHE APPLIED THE BRAKE, BUT THE PEDAL LITERALLY WENT ALL THE WAY TO THE FLOOR. THE CONSUMER STATED THE SECOND TIME SHE EXPERIENCED BRAKE FAILURE, IT NEARLY CAUSED HER TO CRASH INTO A BARRIER. AFTER SHE BROUGHT THE VEHICLE TO A STOP, THE CONSUMER SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE ABLE TO BRING UP THE TROUBLE CODES. THE FIRST CODE, INDICATED AN OPENING IN THE STOOP LIGHT SWITCH CIRCUIT AND THE SECOND CODE WAS THE ABS TRACTION ACTUATOR ASSEMBLY AND SKID CONTROL ECU. THE CONSUMER STATED DESPITE THE EVIDENCE, TOYOTA REFUSED TO MAKE ANY REPAIRS. *JB