NHTSA Complaint #10370001 — 2000 CHEVROLET TRACKER STEERING

Complaint Details

ODI Number	10370001
Vehicle	2000 CHEVROLET TRACKER
Component	STEERING
Date of Incident	May 18, 2010
Date Filed	December 3, 2010
Mileage	119,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

VEHICLE WAS TAKEN TO CHEVY DEALER TO REPLACE RUSTED CROSSMEMBER ON STEERING SUSPENSION SYSTEM IN MAY 2010. THE DEALER STATED THAT THE RECALL HAD EXPIRED A LONG TIME AGO AND THE COST OF REPLACEMENT WOULD BE ABOUT $800. THE RECALL, WHICH THE DEALER KEPT, CLEARLY STATED THAT THE RECALL WAS VALID FOR TEN YEARS FROM DATE OF PURCHASE. THE VEHICLE WAS PURCHASED IN DECEMBER 2000. THE DEALER REFUSED ON TWO ADDITION DATES TO HONOR THE RECALL OR GM'S AGREEMENT TO EXTEND THEIR WARRANTY TO A FULL TEN YEARS OR 150,000 MILES AS YOUR WEBSITE INDICATES. HELP US IF YOU CAN.

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