NHTSA Complaint #10369564 — 2004 NISSAN MURANO POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10369564
Vehicle	2004 NISSAN MURANO
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 25, 2010
Date Filed	December 7, 2010
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

ON THANKSGIVING OUR 2004 NISSAN MURANO STARTED MAKING A BANGING NOISE. IT CONTINUED TO GET LOUDER AND WITHIN ABOUT FIVE MINUTES THE CAR WAS COMPLETELY IMMOBILIZED. THE CAR SMELLED OF TRANSMISSION FLUID. WE CALLED NISSAN AND THEY INFORMED US THAT THE TRANSMISSION IS COVERED UNDER A 120,000 MILE WARRANTY, WHICH IS WHAT WE THOUGHT IT WAS WITHOUT ANYONE LOOKING AT IT YET. WE HAD IT TOWED TO APPLE NISSAN IN YORK. THE SERVICE MANAGER THEN LOOKED AT THE VEHICLE AND INFORMED US THAT IT IS THE TRANSFER CASE NOT THE TRANSMISSION AND THAT IT IS NOT COVERED UNDER THE WARRANTY AND THAT THE COST TO REPAIR IT WOULD BE $4000.00. THE VEHICLE IS STILL AT APPLE NISSAN WITH THE BROKEN TRANSFER CASE BECAUSE WE CANNOT AFFORD TO REPLACE IT. *TR

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#10399690 — May 9, 2011 — TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT AFTER STOPPING AND DEPRESSING THE ACCELERATOR PEDAL...

#10392553 — March 22, 2011 — I HAD BROUGHT MY CAR FOR REGULAR SCHEDULED SERVICE WHEN I WAS INFORMED ABOUT TRANSMISSION TRANSFER CASE SEAL REQUIRIN...

#10389814 — March 11, 2011 — NISSAN MURANO 2004 TRANSFER CASE AND REAR DIFFERENTIAL FAILURE. NEED TO REPLACE BOTH AT A COST OF $6,200. *TR

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