NHTSA Complaint #10369447 — 2010 NISSAN SENTRA

MY CAR NISSAN SENTRA 2010 BROKE DOWN ON PARKING LOT AT MY WORKPLACE (LACK OF ELECTRICITY) ON NOV 30, 2010. AT THAT TIME I WAS NOT AWARE ABOUT A RECALL FOR POSITIVE CABLE TO CAR'S BATTERY. WITH MY COLLEAGUES AT WORK WE TRIED TO USE JUMPING CABLES TO START THE ENGINE. AFTER UNSUCCESSFUL ATTEMPTS CAR WAS TOWED TO KENDRICK'S NISSAN IN LAFAYETTE INDIANA. THE NEXT DAY DEALER'S TECHNICAL ADVISER TOLD ME THAT ECM IS BROKEN AND IT LOOKS THAT I BURNED IT DURING RE-START ENGINE ATTEMPT USING WRONGLY (REVERSING) CABLES. HE ADDED THAT I BROKE A WARRANTY AND I HAVE TO PAY $871 FOR REPAIR. I BELIEVE THAT DIAGNOSIS IS NOT CORRECT AND THAT THE REASON FOR CAR STARTING PROBLEM WAS FAULTY CONNECTION CABLE WHICH COULD ALSO CAUSE SOME OTHER DAMAGES DURING A RE-START ATTEMPT. *TR