NHTSA Complaint #10369103 — 2008 CADILLAC CTS

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10369103
Vehicle	2008 CADILLAC CTS
Component	VISIBILITY
Date of Incident	December 2, 2010
Date Filed	December 3, 2010
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I WAS DRIVING MY CTS CADILLAC WHEN WITH NO WARNING I HEARD A LOUD NOISE, I PULLED OVER TO SEE WHAT IT WAS I SAW THAT MY REAR WINDOW HAD SHATTERED NOTHING HAD HIT MY WINDOW I DROVE STRAIGHT TO THE CADILLAC DEALER AND THEY INFORMED ME THEY CAN NOT REPAIR IT WITH OUT HAVING ME PAY FOR THE COST. I WENT ONLINE AND SEARCHED AND FOUND THAT THIS TYPE OF INCIDENT HAD HAPPENED BEFORE ON GM MODELS AND WAS LISTED ON THE TSB AND IT SHOULD BE REPLACED. I AM SO UPSET THAT I CAN'T GET A STRAIGHT ANSWER. *TR

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