NHTSA Complaint #10368723 — 2002 FORD WINDSTAR

AFTER HAVING THE 2002 WINDSTAR SERVICED AT A FORD DEALERSHIP FOR A RECALL RELATED TO ABS FAILURE AND POSSIBLE FIRE WE NOTICED A BURNING PLASTIC SMELL. THE SMELL LASTED THE ENTIRE DAY AFTER PICKING THE WINDSTAR UP AT THE DEALERS. WE IMMEDIATELY CALLED THE SERVICE DEPT TO REPORT THE SMELL AND THEY STATED THE BURNING SMELL COULD NOT BE RELATED TO THE SERVICE THEY PERFORMED. THE ABS AND BRAKE LIGHT CAME ON LATER THAT DAY AND HAS NOW BEEN ON INTERMITTENTLY EVER SINCE. WE HAVE NOTICED AN INCREASED STOPPING DISTANCE IN WET WEATHER. WE HAVE NOW HAD THE WINDSTAR IN AND HAD IT DIAGNOSED AND THE CODES STATE THAT ALL 4 ABS WHEEL SPEED SENSORS HAVE FAILED. THAT WOULD INCLUDE THE BRAND NEW WHEEL SPEED SENSORS THAT HAVE BEEN REPLACED IN AN EFFORT TO GET THE ABS AND BRAKE LIGHTS TO GO OUT. WHEN THE CODES ARE CLEARED THE ABS LIGHT WILL STAY OFF ANYWHERE FROM MINUTES TO HOURS DEPENDING ON EACH RESET. IT IS MY BELIEF THAT THE BRAKE PROBLEM IS RELATED TO THE RECALL. *TR