NHTSA Complaint #10368721 — 2010 CHRYSLER 300

ON NOVEMBER 09, 2010 I PURCHASED A 2010 CHYRSLER 300C WITH A HEMI. ON THE SAME DAY I BOUGHT THE VEHICLE THE DRIVER MEMORY SEAT WOULD NOT RETURN TO POSITION WHEN THE VEHICLE IS SHUT OFF. THIS WAS AN INTERMITTENT PROBLEM. ON NOVEMBER 10,2010 I RETURNED TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND COMPLAINED OF THE PROBLEM. I HAVE NOW HAD THE VEHICLE TO DEALER ON THREE SEPARATE OCCASIONS. REPAIR ORDERS STATES VEHICLE IS WORKING AS DESIGNED, SHUT CAR OFF FIRST THEN OPEN DOOR. IF DOOR IS OPENED FIRST, WILL NOT WORK AND THE THIRD REPAIR ORDER STATES DUPLICATED BY TWO EMPLOYEES OF DEALERSHIP. VEHICLE WAS CHECKED AGAINST STOCK UNITS THEY ALL PERFORM THE SAME EVERY 7TH TO 8TH TIME - THE SEAT DOES NOT RETURN FOR EASY EXIT. I WAS ALSO INFORMED THERE WAS A BULLETIN FOR THIS PROBLEM AND IT HAS TO DO WITH A SENSOR BUT AS OF THIS TIME THERE IS NO FIX FOR THE PROBLEM BECAUSE CHYRSLER CAN NOT FIGURE OUT HOW TO FIX THE FAILURE. THE DEALERSHIP INFORMED ME I COULD HAVE THE REMOTE START BUTTON TAKEN OUT AND USE THE KEY AND THE SEAT WILL WORK EVERYTIME. I BOUGHT THE VEHICLE WITH THE REMOTE START FEATURE AND I SHOULD BE ABLE TO USE THAT FEATURE. THE VEHICLE HAS BEEN TO DEALERSHIP ON NOVEMBER 10TH,19TH AND 22ND OF 2010. *TR