NHTSA Complaint #10368646 — 2001 TOYOTA PRIUS

TL* THE CONTACT OWNS A 2001 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 30 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL IMMEDIATELY BECAME STIFF AND HARD TO CONTROL. THE FAILURE WOULD OCCUR INTERMITTENTLY AND WHEN DOING SO, THE STEERING WHEEL WOULD ALSO SHAKE ABNORMALLY. THE CONTACT WOULD SHUT OFF THE VEHICLE AND WHEN RESTARTING, THE STEERING WOULD RESUME NORMAL OPERATION. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 00V285000 (STEERING: GEAR BOX -OTHER THAN RACK AND PINION) THEREFORE THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 205,000.