NHTSA Complaint #10368413 — 2001 FORD WINDSTAR

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10368413
Vehicle	2001 FORD WINDSTAR
Component	STRUCTURE
Date of Incident	October 31, 2010
Date Filed	November 30, 2010
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

2001 FORD WINDSTAR SE: MAY 4, 2010, BACKING OUT OF DRIVEWAY, LOUD NOISE, COULD NOT DRIVE CAR. DRIVER'S SIDE REAR AXLE FRACTURED, CAR TOWED TO MECHANIC WHO REPAIRED AND REINFORCED SAID FRACTURE BY WELDING. AUGUST 2010, FORD ANNOUNCES RECALL OF WINDSTARS, ISSUES LETTERS TO AFFECTED OWNERS LATE SEPTEMBER, 2010. RECEIVED FORD RECALL NOTICE DURING THE WEEK OF OCTOBER 18, 2010. SUNDAY, OCTOBER 31, 2010, WHILE DRIVING ON SIDE ROAD (5 PASSENGERS, PLUS DRIVER) SAME LOUD NOISE, CAR IMMOBILIZED. PASSENGER SIDE REAR AXLE FRACTURED. PASSENGERS LEFT STRANDED. CAR TOWED FIRST TO RESIDENCE THEN TO DEALERSHIP ON MONDAY AM. TOLD BY DEALER THAT CAR WOULD NOT BE REPAIRED UNTIL JANUARY OR FEBRUARY, 2011 (AT THE EARLIEST) AS NO PARTS AVAILABLE. *TR

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