NHTSA Complaint #10367967 — 2003 MINI COOPER S

I AM THE 2ND OWNER OF THIS 03 MINI COOPER S SINCE 5/09. I PURCHASED WITH 12,500 MILES. CURRENTLY, 32K MILES. THE XENON LOW BEAM HEADLIGHT, DRIVERS SIDE, FREQUENTLY DOES NOT IGNITE. THE SELF LEVELING HEAD LIGHT SYSTEM DOES NOT OPERATE PROPERLY. THE AIMING DISTANCE IS VERY POOR, LIGHT SHINES APPROX 20FT IN FRONT OF THE CAR. OTHER TIMES, THE LIGHT SHINES HIGH, BLINDING ON-COMERS. THE 1ST OWNER COMPLAINED ABOUT THIS SAME PROBLEM TO A MINI DEALERSHIP IN 10/03 WITH 1,971 MILES. AGAIN, 5/08 WITH 9,000 MILES WITH CHECKS PERFORMED. THIS ESTABLISHED PROBLEM CONTINUES TO GET WORSE. BALLASTS AND BULBS HAVE BEEN CHANGED. THE PROBLEM CONTINUES. THIS IS A SAFETY HAZARD, MAKING IF DIFFICULT TO NAVIGATE AT NIGHT. AFTER DOING OUR OWN RESEARCH AND SEEING HOW MANY OTHERS ARE HAVING THIS EXACT SAME PROBLEM, IT IS TIME FOR MINI/BMW TO IMMEDIATELY ADDRESS THIS OVERDUE SAFETY HAZARD BY IMPLEMENTING A RECALL, OR A SERVICE BULLETIN TO ALL AFFECTED CONSUMERS WHO HAVE COMPLAINED TO CORRECT THIS PROBLEM. I WILL CONTINUE TO COMPLAIN UNTIL SOMETHING IS DONE. *TR