NHTSA Complaint #10367744 — 2004 VOLKSWAGEN BEETLE

MY 2004 VW NEW BEETLE CONVERTIBLE WITH TRIPTONIC TRANSMISSION, WITH ONLY 55,000 MILES, LURCHES IN THE LOWER GEARS AFTER THE CAR WARMS UP IN ABOUT 10 MINUTES. THE CAR WILL NOT SHIFT SMOOTHLY BETWEEN THE LOWER GEARS AND OFTEN REVS UP TO 5000 RPM BEFORE IT "CLUNKS" INTO HIGHER GEAR. THE VW DEALER MECHANIC WOULD LIKE TO REPLACE THE TRANSMISSION, AT A COST TO ME OF $6800. MY RESEARCH HAS LEARNED THAT THE FIRST GENERATION OF VW?S DOUBLE CLUTCH TRANSMISSIONS HAD A CHRONIC WEAK POINT. THEY COMBINE A WET CLUTCH (AS IN TRADITIONAL AUTOMATIC) AND A GEAR PART (AS IN TRADITIONAL MANUAL TRANSMISSION), HOWEVER BOTH ARE LUBRICATED OUT OF SAME OIL SUMP. THE GEAR PART CAUSES THE OIL TO BE MORE CONTAMINATED WITH WEAR PARTICLES (VS. TRADITIONAL AUTOMATIC TRANSMISSION). THIS CONTAMINATED OIL IS USED ALSO IN THE VALVE BODY AND THE WET CLUTCH, AND THESE WEAR PARTICLES CAN DETERIORATE THE PERFORMANCE OF THE WET CLUTCH (CLUTCH MATERIAL, RESULTING IN SLIPPAGE, OR CLUTCH AND GEAR CHANGE HYDRAULIC CONTROLS, RESULTING IN DEFECTIVE SHIFT STRATEGIES). ONCE THAT HAPPENS, DAMAGE IS USUALLY IRREVERSIBLE. VW CHANGED THE OIL SERVICE RECOMMENDATION RECOMMEND FROM (FILL FOR LIFE) OR 100,000 MILES TO 40,000 MILES. EVEN AT THIS REDUCED AMOUNT, THEY CLEARLY STILL HAD A PROBLEM. THEY PROBABLY MODIFIED THE DESIGN SINCE BUT HAVE NOT ADMITTED IT. VW HAS NOT BEEN ETHICAL IN THEIR HANDLING OF THE DEFECTIVE TRANSMISSION DESIGN. THE TRANSMISSION CAN FAIL AT ANYTIME CREATING A DANGEROUS SITUATION ON THE FREEWAY, TURNING ACROSS TRAFFIC, ETC. VW OF AMERICA ACTS LIKE THIS IS A NEW PROBLEM THEY HAVE NEVER SEEN BEFORE. SUGGESTS REPLACING A PRESSURE SENSOR AND REPLACING TRANSMISSION FLUID AT A COST OF $700 PLUS THE $150 FOR DIAGNOSING. LOCAL EUROPEAN REPAIR (WELL RESPECTED) SAYS PRESSURE SENSOR AND TRANSMISSION VALVE CASING NEEDS TO BE REPLACED TOGETHER (COST $2000)...IF LUCKY THIS WILL DELAY FULL BLOWN TRANSMISSION SELF DESTRUCTION. VW OF AMERICA IS SCREWING LOYAL CUSTOMERS BY NOT REPAIRING DESIGN FLAW. *TR