NHTSA Complaint #10367651 — 2004 FORD F-150

RETURNING FROM A TRIP TO NORTHEAST ALABAMA, MY 2004 F-150 4X4 WITH A 4.6 LITER ENGINE, BLOW THE # 2 SPARK PLUG OUT OF THE ENGINE. I GOT THE TRUCK BACK TO MY GIRLFRIENDS HOME IN NORTHEAST GA. AND THIS IS WHERE I'M STILL AT. THE DEALER I CALLED TOLD ME THAT THE PLUG WAS AT FAULT BEFORE I COULD EVEN FINISH TELLING HIM WHAT HAD HAPPENED AND THAT IT WOULD COST ME ABOUT $2,800.00 TO REPLACE THE HEAD ON THAT SIDE... I ASKED HIM "IF IT WAS THE PLUG AT FAULT AND YOU HAVEN'T EVEN SEEN THE TRUCK YET, HOW DO YOU KNOW IT'S GOING TO TAKE A REPLACEMENT HEAD AND THE COST OF IT"? HE PUT ME ON HOLD AND AFTER 20 MINUTES I HUNG UP AND CALLED BACK AND NO ONE WOULD TALK TO ME ABOUT IT..!! SINCE THEN, I HAVE RESEARCHED THIS AND FOUND THAT NOT ONLY HAS IT HAPPENED TO OTHERS, BUT IT HAS HAPPENED TO ALOT OF OTHERS...!! I HAVE ALSO FOUND THAT THIS PROBLEM HAS BEEN REPORTED TO YOUR AGENCY MANY TIMES AND TO DATE, NOTHING HAS BEEN DONE ABOUT IT. WHEN THIS PLUG BLOW OUT OF THE HEAD, FUEL WAS BEING PUSHED OUT OF THE HEAD AND COULD HAVE CAUSED A FIRE UNDER THE HOOD. AT SPEEDS ON INTERSTATES AS HIGH AS THEY ARE, MY GIRLFRIEND, MYSELF AND OUT 2 DOGS COULD HAVE BEEN KILLED..!!!! SO WHY IS YOUR AGENCY NOT DOING ANYTHING ABOUT THIS PROBLEM...!!!?????!!!!