NHTSA Complaint #10367454 — 2005 CADILLAC SRX

FOR MORE THAN 2.5 YEARS MY SRX (PURCHASED NEW IN 2005) HAS EXPERIENCED RE-OCCURRING/INTERMITTENT TURN SIGNAL FAILURE OF BOTH THE LEFT AND RIGHT TURN SIGNALS. AFTER THE TURN SIGNAL FAILS, IT WILL SOMETIMES WORK AGAIN AFTER A SECOND OR THIRD ATTEMPT. MOST OFTEN, HOWEVER, I MUST RESORT TO SWITCHING ON MY HAZARD LIGHTS TO ACTIVATE THE TURN SIGNAL. THE VEHICLE HAS UNDERGONE TEN UNSUCCESSFUL REPAIR ATTEMPTS SINCE FEBRUARY OF 2008 THROUGH THE DEALER'S SERVICE DEPARTMENT. THE DEALERSHIP'S SERVICE DIRECTOR AND MECHANICS APPEAR TO BE AT A LOSS ON HOW TO RECTIFY THIS ONGOING SAFETY ISSUE. THANK YOU FOR YOUR TIME.